How to Engage with Us

Uncover what’s really happening and map a clear path forward

In fast-moving R&D environments, teams and organizations are constantly shifting—new leaders, changing strategies, evolving science. But without clarity on what’s really getting in the way, transformation efforts often miss the mark. Misaligned teams, lack of strategic focus, or outdated structures stall progress and erode engagement.
Rather than applying generic assessments, we uncover what’s beneath the surface. With our deep R&D experience, we identify the real tensions, patterns, and behaviors impeding delivery by listening deeply and synthesizing insights across the system. Our approach centers on context—what’s unique to your team and environment.
- Stakeholder interviews and/or focus groups
- Insight synthesis with clear storylines
- Identification of root tensions, patterns, and constraints
- Strategic opportunity areas
- Activation roadmap for action and alignment

Design how your team works together to thrive in complexity

R&D teams often jump straight into the work, without aligning on how they’ll work together. Over time, unspoken habits take root—implicit norms, unclear roles, decision bottlenecks, and workarounds that no longer serve the team’s goals. These outdated behaviors become accepted as “just the way it is,” even when they hinder performance, collaboration, and results.
We don’t drop in a team model and hope it sticks. We work side-by-side with teams in the work to shape new behaviors, clarify outcomes, and align on how they desire to operate together. It’s co-created, immediately actionable, and embedded in the day-to-day reality, not theory.
- Identification of team tensions and share perspective on what’s getting in the way
- Clarification of team mission, purpose, operating principles and values
- Team charter development (roles, norms, and behaviors)
- Simplification and optimization of ways of working
- Decision-making mapping and clarity
- Role clarity and alignment
- Team commitments and shared agreement
- Activation session(s) to establish and embed new practices

Design how your teams work together across boundaries to accelerate delivery

In complex R&D environments, no single team delivers alone. Teams must constantly coordinate, adapt, and share emerging information across silos. But most organizations aren’t set up for this. They rely on outdated structures and processes that don’t reflect how the real work flows. The result: duplication, dropped balls, and misalignment that slows progress and frustrates teams.
We focus on the system—how teams connect, communicate, and collaborate across boundaries. We map teaming interdependencies, co-create shared principles and connection points, and help teams run small-scale experiments to shift how they work together. It’s about building a dynamic, interconnected “team of teams” that adapts as science evolves.
- Mapping of inter-team connections and coordination pathways
- Identification of friction points and collaboration gaps
- Co-creation of team-of-teams principles, behaviors, and shared norms
- Design and execution of experiments to test new ways of working
- Experiment with technologies to collaborate and coordinate in real-time, regardless of time zone
- Capability-building to sustain adaptive teaming
- Metrics framework to monitor system health and progress

Embed adaptive ways of working that scale across your organization

Traditional transformation and reorganization efforts are often too broad, top-down, and disconnected from the work. They introduce sweeping change without making it clear what should be different day-to-day. Teams struggle to translate strategies into action, momentum fades, and new behaviors fail to take root.
We design transformation that is lived—experienced in real work, not just documented in a slide deck. We start by defining what “great” looks like across the system, then help teams experiment, learn, and embed new ways of working at every level. We build internal capability and habits that make the transformation stick and evolve with the organization over time.
- Definition of the “From → To” journey and guiding principles
- Activation plan grounded in day-to-day behaviors and work patterns
- Targeted experiments to test and refine interventions
- Capability-building to scale and sustain transformation
- Embedding new ways of working into the organizational operating model
- Signals of progress and metrics framework to measure progress and impact

– Compound Development Team Leader

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